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    Mapping the Emotional Journey: More Than Just the Destination

    January 20, 2025 You may think that marketers and advertisers have been using the emotions associated with products since the start of last century. There is nothing new in using consumers’ emotional responses to products…

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    When the Usual Fix Doesn’t Work: Adapting to Shifting Consumer Expectations

    January 15, 2025 Every company has its product experts—the seasoned professionals who know your product inside and out. They’re the ones who understand its origins, how it has evolved, and how it stacks up against…

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    Decoding “More X”: Turning Vague Feedback into Impactful Product Development

    January 9, 2025 It’s a familiar challenge: consumers tell you they want a product to be “more indulgent,” “stimulating,” or “fun.” The research is clear—this is what they desire. But what does that actually mean…

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    Why Do Consumers Choose Competitor Brands When Ours Wins in Preference Testing?

    You’ve conducted blind tests, and your product consistently comes out on top. It’s better. It’s proven. So why do consumers still prefer your competitor? You could try to tell them—again—why your product is superior. You…

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    Connecting Sensory Analysis and Consumer Behaviour: A Recipe for Brand Success

    Sensory analysis provides an accurate measure of how consumers perceive a product, highlighting subtle nuances and detecting variations caused by seasonal shifts, recipe tweaks, or changes in production methods. Meanwhile, behavioural science explores the consumer’s…

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